SES 5.2.1: 1XCom и 1XMobile

[slavadvu]

Всем доброго времени суток!

Есть в наличии:CM 5.2.1 s8500/g650, SES 5.2.1

Конечные клиенты: 1XCom с SIP настройкой и 1XMobile.

С SIP-ых клиентов звоню в город, а также на внутренние IP аппараты(Н323) – все замечательно. Есть общение.

Звонок с SIP-клиента на SIP – непонятная ситуация.
Например SIP-A звонит SIP-B. При поднятии трубки SIP-B, SIP-A слышит отбой(занято), SIP-B слышит длинный гудок.

При звонке с IP аппарата(Н323) на SIP-клиента – почти тоже самое, только при поднятии трубки SIP-клиентом, у IP аппарата продолжается КПВ вызов, а SIP-клиент слышит длинный гудок.

Куда копать, где искать разрешение трабла?

Буду рад любому совету!

[gosha]

Ну так смотрим трассировки SES.

[slavadvu]

Это СМ:

list trace station 5100/s Page 1

LIST TRACE

time data

11:15:29 SIP<INVITE sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook
11:15:29 SIP< SIP/2.0
11:15:29 SIP|From: sip:5100@sip.parfum3.local;Tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 8 INVITE
11:15:29 SIP|Content-Length: 0
11:15:29 SIP>SIP/2.0 183 Session Progress
11:15:29 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: <sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook>;
11:15:29 SIP|tag=80c8244f9c10e311f27521fb7e900
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 8 INVITE
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time data
11:15:29 SIP|Require: 100rel
11:15:29 active station 5100 cid 0x3a67
11:15:29 SIP<PRACK sip:5100@10.20.17.150;transport=tcp SIP/2.0
11:15:29 SIP|From: sip:5100@sip.parfum3.local;Tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook;T
11:15:29 SIP|ag=80c8244f9c10e311f27521fb7e900
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 10 PRACK
11:15:29 SIP|Content-Length: 0
11:15:29 SIP>SIP/2.0 200 OK
11:15:29 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: <sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook>;
11:15:29 SIP|tag=80c8244f9c10e311f27521fb7e900
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23

list trace station 5100/s Page 3

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time data
11:15:29 SIP|CSeq: 10 PRACK
11:15:29 SIP>SIP/2.0 484 Address Incomplete
11:15:29 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: <sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook>;
11:15:29 SIP|tag=80c8244f9c10e311f27521fb7e900
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 8 INVITE
11:15:29 SIP<INVITE sip:5554@sip.parfum3.local SIP/2.0
11:15:29 SIP|From: sip:5100@sip.parfum3.local;Tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: sip:5554@sip.parfum3.local
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 12 INVITE
11:15:29 SIP|Content-Length: 394
11:15:29 SIP>SIP/2.0 100 Trying

list trace station 5100/s Page 4

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time data
11:15:29 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: sip:5554@sip.parfum3.local
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 12 INVITE
11:15:29 dial 5554
11:15:29 term station 5554 cid 0x3a67
11:15:29 SIP>INVITE sip:5554@sip.parfum3.local SIP/2.0
11:15:29 SIP|Via: SIP/2.0/TCP 10.20.17.150;branch=z9hG4bK80c8244f9c1
11:15:29 SIP|0e312527521fb7e900
11:15:29 SIP|Via: SIP/2.0/TCP 10.20.223.23;psrrposn=1;received=10.20
11:15:29 SIP|.223.23;branch=z9hG4bKc_a29263929acdddc5c35a5da_I5100
11:15:29 SIP|From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;ta
11:15:29 SIP|g=80c8244f9c10e312327521fb7e900
11:15:29 SIP|To: sip:5554@sip.parfum3.local
11:15:29 SIP|Content-Length: 235
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time data
11:15:29 SIP<ACK sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook S
11:15:29 SIP<IP/2.0
11:15:29 SIP|From: sip:5100@sip.parfum3.local;Tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook;T
11:15:29 SIP|ag=80c8244f9c10e311f27521fb7e900
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 8 ACK
11:15:29 SIP|Content-Length: 0
11:15:29 SIP<SIP/2.0 100 Trying
11:15:29 SIP|From: "Rubcov,Nicolaay" sip:5100@sip.parfum3.local;Tag=
11:15:29 SIP|80c8244f9c10e312327521fb7e900
11:15:29 SIP|To: sip:5554@sip.parfum3.local
11:15:29 SIP|Call-ID: 80c8244f9c10e312427521fb7e900
11:15:29 SIP|CSeq: 1 INVITE
11:15:29 SIP|Content-Length: 0


list trace station 5100/s Page 6

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time data
11:15:29 SIP<SIP/2.0 180 Ringing
11:15:29 SIP|From: "Rubcov,Nicolaay" sip:5100@sip.parfum3.local;Tag=
11:15:29 SIP|80c8244f9c10e312327521fb7e900
11:15:29 SIP|To: sip:5554@sip.parfum3.local;Tag=-47b64dc9520c7f9b526
11:15:29 SIP|1943e_T555410.20.10.52
11:15:29 SIP|Call-ID: 80c8244f9c10e312427521fb7e900
11:15:29 SIP|CSeq: 1 INVITE
11:15:29 SIP|Content-Length: 0
11:15:29 SIP>SIP/2.0 180 Ringing
11:15:29 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:29 SIP|35abd8_F510010.20.223.23
11:15:29 SIP|To: sip:5554@sip.parfum3.local;tag=80c8244f9c10e3122275
11:15:29 SIP|21fb7e900
11:15:29 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:29 SIP|CSeq: 12 INVITE
11:15:29 SIP|Require: 100rel

list trace station 5100/s Page 7

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time data
11:15:29 G711A ss:off ps:20
rgn:1 [10.20.223.23]:16384
rgn:1 [10.20.17.153]:26100
11:15:29 xoip options: fax:Relay modem:off tty:US uid:0x50127
xoip ip: [10.20.17.153]:26100
11:15:30 SIP<PRACK sip:5554@10.20.17.150;transport=tcp SIP/2.0
11:15:30 SIP|From: sip:5100@sip.parfum3.local;Tag=43a5e1a5520c7f985c
11:15:30 SIP|35abd8_F510010.20.223.23
11:15:30 SIP|To: sip:5554@sip.parfum3.local;Tag=80c8244f9c10e3122275
11:15:30 SIP|21fb7e900
11:15:30 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:30 SIP|CSeq: 14 PRACK
11:15:30 SIP|Content-Length: 0
11:15:30 SIP>SIP/2.0 200 OK
11:15:30 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:30 SIP|35abd8_F510010.20.223.23
list trace station 5100/s Page 8

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time data
11:15:30 SIP|To: sip:5554@sip.parfum3.local;tag=80c8244f9c10e3122275
11:15:30 SIP|21fb7e900
11:15:30 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:30 SIP|CSeq: 14 PRACK
11:15:31 SIP<SIP/2.0 200 OK
11:15:31 SIP|From: "Rubcov,Nicolaay" sip:5100@sip.parfum3.local;Tag=
11:15:31 SIP|80c8244f9c10e312327521fb7e900
11:15:31 SIP|To: sip:5554@sip.parfum3.local;Tag=-47b64dc9520c7f9b526
11:15:31 SIP|1943e_T555410.20.10.52
11:15:31 SIP|Call-ID: 80c8244f9c10e312427521fb7e900
11:15:31 SIP|CSeq: 1 INVITE
11:15:31 SIP|Content-Length: 297
11:15:31 SIP>ACK sip:5554@10.20.10.52;transport=tcp SIP/2.0
11:15:31 SIP|From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;ta
11:15:31 SIP|g=80c8244f9c10e312327521fb7e900
11:15:31 SIP|To: sip:5554@sip.parfum3.local;tag=-47b64dc9520c7f9b526

press CANCEL to quit -- press NEXT PAGE to continue

list trace station 5100/s Page 9

LIST TRACE

time data
11:15:31 SIP|1943e_T555410.20.10.52
11:15:31 SIP|Call-ID: 80c8244f9c10e312427521fb7e900
11:15:31 SIP|CSeq: 1 ACK
11:15:41 SIP<CANCEL sip:5554@sip.parfum3.local SIP/2.0
11:15:41 SIP|From: sip:5100@sip.parfum3.local;Tag=43a5e1a5520c7f985c
11:15:41 SIP|35abd8_F510010.20.223.23
11:15:41 SIP|To: sip:5554@sip.parfum3.local
11:15:41 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:41 SIP|CSeq: 12 CANCEL
11:15:41 SIP|Content-Length: 0
11:15:41 SIP>SIP/2.0 200 OK
11:15:41 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:41 SIP|35abd8_F510010.20.223.23
11:15:41 SIP|To: sip:5554@sip.parfum3.local;tag=80c8244f9c10e3122275
11:15:41 SIP|21fb7e900
11:15:41 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23

list trace station 5100/s Page 10

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time data
11:15:41 SIP|CSeq: 12 CANCEL
11:15:41 SIP>SIP/2.0 487 Request Terminated
11:15:41 SIP|From: sip:5100@sip.parfum3.local;tag=43a5e1a5520c7f985c
11:15:41 SIP|35abd8_F510010.20.223.23
11:15:41 SIP|To: sip:5554@sip.parfum3.local;tag=80c8244f9c10e3122275
11:15:41 SIP|21fb7e900
11:15:41 SIP|Call-ID: 7_a29233c-2e0c103f5c35a2fd_I@10.20.223.23
11:15:41 SIP|CSeq: 12 INVITE
11:15:41 idle station 5100 cid 0x3a67

[slavadvu]

Это на SES:

Aug 14 18:59:29 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Send Response ]
{connection: host=10.20.17.150 port=5060 protocol=TCP}
SIP/2.0 200 OK
From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;tag=80c06b391410e31fa23521fb7e900
To: sip:5554@sip.parfum3.local;tag=4D66D31967926BD736DA620DF367F9851376492364137
Call-ID: 80c06b391410e31fb23521fb7e900
CSeq: 1 CANCEL
Via: SIP/2.0/TCP 10.20.17.150;received=10.20.17.150;branch=z9hG4bK80c06b391410e31fc23521fb7e900
Content-Length: 0
Organization: sip.parfum3.local
Server: Avaya SIP Enablement Services


-----------------------------------------------------------------
Aug 14 18:59:29 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Recv Response ]
{connection: host=10.20.17.150 port=33251 protocol=TCP}
SIP/2.0 486 Busy Here - это момент где отдает занято
From: sip:5100@sip.parfum3.local;tag=-77457840520b9b4a58b8fbf8_F510010.20.223.214
To: sip:5554@sip.parfum3.local;tag=80c06b391410e31f923521fb7e900
Call-ID: 7_6ad50692db90cfd58b8ebb8_I@10.20.223.214
CSeq: 11 INVITE
Via: SIP/2.0/TCP 10.20.17.160:5060;branch=z9hG4bK2673D2F5F573636373f9c5.0
Via: SIP/2.0/TCP 10.20.223.214;psrrposn=1;received=10.20.223.214;branch=z9hG4bKb_6ad528c742d85f358b8efde_I5100
Server: Avaya CM/R015x.02.1.016.4
Content-Length: 0

[gosha]

Интересует полностью диалог SES, а не избранное по вашему усмотрению.

[slavadvu]

В приложенном файле скаченный лог файл из SES.

[gosha]

Ни одного инвайта (кроме сам в себя) не увидел.

[slavadvu]

Как это?!?! Вот само общение с Invite - ом:

From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;tag=80c06b391410e31fa23521fb7e900
To: sip:5554@sip.parfum3.local
Call-ID: 80c06b391410e31fb23521fb7e900
CSeq: 1 INVITE
Via: SIP/2.0/TCP 10.20.17.150;received=10.20.17.150;branch=z9hG4bK80c06b391410e31fc23521fb7e900,SIP/2.0/TCP 10.20.223.214;psrrposn=1;received=10.20.223.214;branch=z9hG4bKb_6ad528c742d85f358b8efde_I5100
Content-Length: 0
Organization: sip.parfum3.local
Server: Avaya SIP Enablement Services


-----------------------------------------------------------------
Aug 14 18:59:24 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Send Request ]
{connection: host=10.20.10.52 port=5060 protocol=TCP}
INVITE sip:5554@10.20.10.52;transport=tcp SIP/2.0
Accept-Language: en
Call-ID: 80c06b391410e31fb23521fb7e900
CSeq: 1 INVITE
From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;tag=80c06b391410e31fa23521fb7e900
Record-Route: <sip:10.20.17.160:5060;transport=tcp;lr>,<sip:10.20.17.150;lr;transport=tcp>
To: sip:5554@sip.parfum3.local
Via: SIP/2.0/TCP 10.20.17.160:5060;branch=z9hG4bK8383830303033636364d72.0,SIP/2.0/TCP 10.20.17.150;psrrposn=2;received=10.20.17.150;branch=z9hG4bK80c06b391410e31fc23521fb7e900,SIP/2.0/TCP 10.20.223.214;psrrposn=1;received=10.20.223.214;branch=z9hG4bKb_6ad528c742d85f358b8efde_I5100
Content-Length: 235
Content-Type: application/sdp
Contact: "Rubcov,Nicolaay" <sip:5100@10.20.17.150;transport=tcp>
Max-Forwards: 68
User-Agent: Avaya CM/R015x.02.1.016.4
Allow: INVITE,CANCEL,BYE,ACK,PRACK,SUBSCRIBE,NOTIFY,REFER,OPTIONS,INFO,PUBLISH
Accept-Contact: *;+avaya-cm-line=1
Supported: timer,replaces,join,histinfo,100rel
Alert-Info: <cid:internal@sip.parfum3.local>;avaya-cm-alert-type=internal
Min-SE: 1200
Session-Expires: 1200;refresher=uac
P-Asserted-Identity: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>
History-Info: <sip:5554@sip.parfum3.local>;index=1,"5554" <sip:5554@sip.parfum3.local>;index=1.1

v=0
o=- 1 1 IN IP4 10.20.17.150
s=-
c=IN IP4 10.20.17.153
b=AS:64
t=0 0
m=audio 24812 RTP/AVP 8 0 18 120
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:120 telephone-event/8000

-----------------------------------------------------------------
Aug 14 18:59:24 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Recv Request ]
{connection: host=10.20.223.214 port=5060 protocol=TCP}
ACK sip:5100@10.20.17.150;transport=tcp SIP/2.0
From: sip:5100@sip.parfum3.local;tag=-77457840520b9b4a58b8fbf8_F510010.20.223.214
To: <sip:5100@sip.parfum3.local;avaya-cm-fnu=off-hook>;tag=4D66D31967926BD736DA620DF367F9851376492364118
Call-ID: 7_6ad50692db90cfd58b8ebb8_I@10.20.223.214
CSeq: 8 ACK
Via: SIP/2.0/TCP 10.20.223.214;branch=z9hG4bK8_6ad514442c74caf58b8ffd6_I5100
Content-Length: 0
Max-Forwards: 70
User-Agent: Avaya one-X Communicator 6.1507 (37495)
Supported: eventlist,100rel


-----------------------------------------------------------------
Aug 14 18:59:29 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Recv Request ]
{connection: host=10.20.17.150 port=5060 protocol=TCP}
CANCEL sip:5554@sip.parfum3.local SIP/2.0
From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;tag=80c06b391410e31fa23521fb7e900
To: sip:5554@sip.parfum3.local
Call-ID: 80c06b391410e31fb23521fb7e900
CSeq: 1 CANCEL
Max-Forwards: 70
Route: <sip:acm-routed@10.20.17.160;lr;phase=endpoint;transport=tcp>
Via: SIP/2.0/TCP 10.20.17.150;branch=z9hG4bK80c06b391410e31fc23521fb7e900
User-Agent: Avaya CM/R015x.02.1.016.4
Content-Length: 0


-----------------------------------------------------------------
Aug 14 18:59:29 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Send Response ]
{connection: host=10.20.17.150 port=5060 protocol=TCP}
SIP/2.0 200 OK
From: "Rubcov,Nicolaay" <sip:5100@sip.parfum3.local>;tag=80c06b391410e31fa23521fb7e900
To: sip:5554@sip.parfum3.local;tag=4D66D31967926BD736DA620DF367F9851376492364137
Call-ID: 80c06b391410e31fb23521fb7e900
CSeq: 1 CANCEL
Via: SIP/2.0/TCP 10.20.17.150;received=10.20.17.150;branch=z9hG4bK80c06b391410e31fc23521fb7e900
Content-Length: 0
Organization: sip.parfum3.local
Server: Avaya SIP Enablement Services


-----------------------------------------------------------------
Aug 14 18:59:29 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Recv Response ]
{connection: host=10.20.17.150 port=33251 protocol=TCP}
SIP/2.0 486 Busy Here
From: sip:5100@sip.parfum3.local;tag=-77457840520b9b4a58b8fbf8_F510010.20.223.214
To: sip:5554@sip.parfum3.local;tag=80c06b391410e31f923521fb7e900
Call-ID: 7_6ad50692db90cfd58b8ebb8_I@10.20.223.214
CSeq: 11 INVITE
Via: SIP/2.0/TCP 10.20.17.160:5060;branch=z9hG4bK2673D2F5F573636373f9c5.0
Via: SIP/2.0/TCP 10.20.223.214;psrrposn=1;received=10.20.223.214;branch=z9hG4bKb_6ad528c742d85f358b8efde_I5100
Server: Avaya CM/R015x.02.1.016.4
Content-Length: 0


-----------------------------------------------------------------
Aug 14 18:59:29 2013 matching filter label <qwe>: AVAYA-SIP.parfum.spb.ru: [Send Request ]
{connection: host=10.20.17.150 port=5060 protocol=TCP}
ACK sip:5554@sip.parfum3.local SIP/2.0
From: sip:5100@sip.parfum3.local;tag=-77457840520b9b4a58b8fbf8_F510010.20.223.214
To: sip:5554@sip.parfum3.local;tag=80c06b391410e31f923521fb7e900

[slavadvu]

Вот здесь и происходит отбивка с удаленной стороны:

SIP/2.0 486 Busy Here

[slavadvu]

На всякий случай высылаю трассировку Wireshark - ом

[slavadvu]

Попробовал убрать CM экстеншены из SES. С SIP на SIP через вызов проходит отлично. Значит где то СМ отбой шлет.

[slavadvu]

Как оказалось дело было не БОБИНЕ!!!!)))))

Вот где была зарыта собака:

change off-pbx-telephone configuration-set 1 Page 1 of 1



CONFIGURATION SET: 1

Configuration Set Description: 5555
Calling Number Style: network
CDR for Origination: phone-number
CDR for Calls to EC500 Destination? y
Fast Connect on Origination? n
Post Connect Dialing Options: dtmf
Cellular Voice Mail Detection: none
Barge-in Tone? n
Calling Number Verification? y
Call Appearance Selection for Origination: primary-first
Confirmed Answer? y Timeout (seconds): 10

Use Shared Voice Connections for Second Call Answered? n
Use Shared Voice Connections for Second Call Initiated? n

Confirmed Answer? Y убрал выполнение ответа на N

И все заработало!!!